SHIPPING POLICY
Last Updated on December 22, 2024
We are so happy you visited our site today. We hope our site provides valuable information and resources you need to live a courageous, confident, and self loving lifestyle. We value you as a customer and appreciate your taking the time to shop with us.
Some products or services in our shop may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Please allow 3-5 business days for all orders to be processed.
We hand make our self-care resources and when possible, we aim to have stock ready to ship when you order. However, there are cases where our merchandise will be made to order.
We appreciate your patience and we look forward to processing your order with love and care.
All orders from the domestic United States will ship via USPS. 27th & Rose currently offers the following shipping options:
Our chosen mail provider is USPS. This means we are able to send packages to APO, FPO, and DPO locations.
On behalf of the staff at each of the COCO LOVE family of brands, we would like to thank all service members who have, are, and will serve to protect the freedoms of American citizens as well as their civilian counterparts who provide continuity and stability through every PCS, TDY, and deployment mission.
We are currently unable to provide shipping outside the domestic United States. However, we are working on being able to provide international shipping in the future.
Be sure to check your shipping address for mistakes before you complete checkout. If we have already shipped your package. your shipping information is incorrect, you are responsible for the reshipment costs.
We do not currently offer local pickup.
We reserve the right to change our shipping prices and shipping policy without notice or consent. For the most up-to-date information on our shipping policy, revisit this page and/or see the announcements banner at the top of the website.
If you are experiencing an issue or would like to share a concern about a cancellation, please contact us using the COCO LOVE HelpDesk.
Questions about the 27th & Rose Shipping Policy should be sent to us by using the details provided below.
Contact us using the COCO LOVE HelpDesk.
Yes we do! Our olive colored chat box is located in the bottom right corner of the website. Just tap on the chat bubble, type your question where it says "Write message", then press the paper airplane to send your message.
Someone from the COCO LOVE TEAM will follow up with you within 24-48 hours during regular business hours.
At this time, our main FAQs page is under construction. Until it's up an running again, please feel free to ask your question via the olive colored chat box is located in the bottom right corner of the website.
Just tap on the chat bubble, type your question where it says "Write message", then press the paper airplane to send your message.
Someone from the COCO LOVE TEAM will follow up with you within 24-48 hours during regular business hours. If it's holiday season, please refer to our holiday schedule for up-to-date office hours.
Our normal business hours are Monday - Friday 1pm-7pm.
Our holiday schedule is as follows: