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REFUND POLICY

Last Updated on December 22, 2024

We are so happy you visited our site today. We hope our site provides valuable information and resources you need to live a courageous, confident, and self loving lifestyle. We value you as a customer and appreciate your taking the time to shop with us.

Refund Policy Overview

At this time COCO LOVE, and all brands included in the COCO LOVE family of brands, does not accept returns or exchanges on products or merchandise.

Products & Merchandise

At this time COCO LOVE, and all brands included in the COCO LOVE family of brands, does not accept returns or exchanges on products or merchandise. All product purchases are final.

Services & Contracts

At this time COCO LOVE, and all brands included in the COCO LOVE family of brands, does not accept returns or exchanges on services, memberships, mentorship programs, or contracts. All service and contract services are final.

Events & Conferences

At this time COCO LOVE, and all brands included in the COCO LOVE family of brands, does not accept returns or exchanges on tickets to events, workshops, or conferences whether in person or onine. All ticket purchases are final.

Your Comments and Concerns

If you are experiencing an issue or would like to share a concern about a product you purchased from our store, please contact us using the COCO LOVE HelpDesk.

 

We value you as a customer and appreciate your taking the time to shop with us.

VISIT THE COCO LOVE HELPDESK

QUICK FAQs

WHAT IF I DON'T SEE THE ANSWER TO MY QUESTION IN THE POLICIES ABOVE?

Contact us using the COCO LOVE HelpDesk.

DOES COCO LOVE HAVE A CUSTOMER SUPPORT CHAT?

Yes we do! Our olive colored chat box is located in the bottom right corner of the website. Just tap on the chat bubble, type your question where it says "Write message", then press the paper airplane to send your message.

 

Someone from the COCO LOVE TEAM will follow up with you within 24-48 hours during regular business hours.

I HAVE A COMMON QUESTION. WHERE'S YOUR MAIN FAQS PAGE?

At this time, our main FAQs page is under construction. Until it's up an running again, please feel free to ask your question via the olive colored chat box is located in the bottom right corner of the website.

 

Just tap on the chat bubble, type your question where it says "Write message", then press the paper airplane to send your message.

 

Someone from the COCO LOVE TEAM will follow up with you within 24-48 hours during regular business hours. If it's holiday season, please refer to our holiday schedule for up-to-date office hours.

HOW DO I CONTACT A REPRESENTATIVE OF COCO LOVE?

Contact us by using the COCO LOVE HelpDesk.

WHAT ARE COCO LOVE'S BUSINESS HOURS?

Our normal business hours are Monday - Friday 1pm-7pm.

 

Our holiday schedule is as follows:

  • We are closed the week of Christmas, New Years, and Founder's Week.
  • We are closed on all U.S. federal holidays

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